Incidents | Treazure Cloud Incidents reported on status page for Treazure Cloud https://status.treazure.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/ac412190ba16dda1b892a2808f0015af.png Incidents | Treazure Cloud https://status.treazure.cloud/ en vault-ne.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:20:45 +0000 https://status.treazure.cloud/#f799dee251bba3842704e145e05a256c54120c838a3d04ed00e553b4eb3e8194 vault-ne.treazure.cloud recovered vault-we.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:20:12 +0000 https://status.treazure.cloud/#93d871a3a0c7663db3323ca64159b0f80984aaaacab2eda5bbd6db0a0fbcaa73 vault-we.treazure.cloud recovered promo-ne.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:19:14 +0000 https://status.treazure.cloud/#bf097eb9c866e0aa813d9ccaeb94d328fdca387a23b48fb713844d0c251b6efe promo-ne.treazure.cloud recovered vault-ne.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:36 +0000 https://status.treazure.cloud/#f799dee251bba3842704e145e05a256c54120c838a3d04ed00e553b4eb3e8194 vault-ne.treazure.cloud went down vault-we.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:21 +0000 https://status.treazure.cloud/#93d871a3a0c7663db3323ca64159b0f80984aaaacab2eda5bbd6db0a0fbcaa73 vault-we.treazure.cloud went down promo-ne.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:14 +0000 https://status.treazure.cloud/#bf097eb9c866e0aa813d9ccaeb94d328fdca387a23b48fb713844d0c251b6efe promo-ne.treazure.cloud went down Failover test Treazure Cloud PosEngine, Promo & Vault https://status.treazure.cloud/incident/860719 Mon, 01 Jun 2026 22:00:00 -0000 https://status.treazure.cloud/incident/860719#c46e21af9f28f7d8ec493e2c1431c713e1a803e0fd11814f3f5379cd05445b79 Bi-yearly failover testing planned on june 1st. Compared to previous tests this test is now performed on a single day. promo-we.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:18:56 +0000 https://status.treazure.cloud/#cdf2ff05584c267f7556291470e620d8bde6188c2b3f27821b4836a0d22f14a0 promo-we.treazure.cloud recovered we.posengine.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:18:15 +0000 https://status.treazure.cloud/#46168564d7696395eb494fb85493733da97185acd6c40468ea6ec3cc9483384c we.posengine.treazure.cloud recovered ne.posengine.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:18:02 +0000 https://status.treazure.cloud/#b74ea3f37b08272ec52cafbf3df4b9c0d52ce0b3df449a03654fb87b784984d8 ne.posengine.treazure.cloud recovered vault-we.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:17:27 +0000 https://status.treazure.cloud/#886d48a8b61a64550cd0bd1a2cbc5a3e9b11587d6ee5dca448f3634dd1efc9d0 vault-we.treazure.cloud recovered vault-ne.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:17:22 +0000 https://status.treazure.cloud/#4e7f5c81639d0e549dc2880d79d443d26d43c23ef444dc798d691e4d18df561a vault-ne.treazure.cloud recovered promo-ne.treazure.cloud recovered https://status.treazure.cloud/ Tue, 14 Apr 2026 12:16:58 +0000 https://status.treazure.cloud/#074be1fd4efdeeec1428b1f6842acf7b7e6b95956980ed68d6e61fc1d648d23b promo-ne.treazure.cloud recovered vault-we.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:15:15 +0000 https://status.treazure.cloud/#886d48a8b61a64550cd0bd1a2cbc5a3e9b11587d6ee5dca448f3634dd1efc9d0 vault-we.treazure.cloud went down vault-ne.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:15:10 +0000 https://status.treazure.cloud/#4e7f5c81639d0e549dc2880d79d443d26d43c23ef444dc798d691e4d18df561a vault-ne.treazure.cloud went down promo-ne.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:13:52 +0000 https://status.treazure.cloud/#074be1fd4efdeeec1428b1f6842acf7b7e6b95956980ed68d6e61fc1d648d23b promo-ne.treazure.cloud went down promo-we.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:13:48 +0000 https://status.treazure.cloud/#cdf2ff05584c267f7556291470e620d8bde6188c2b3f27821b4836a0d22f14a0 promo-we.treazure.cloud went down we.posengine.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:12:53 +0000 https://status.treazure.cloud/#46168564d7696395eb494fb85493733da97185acd6c40468ea6ec3cc9483384c we.posengine.treazure.cloud went down ne.posengine.treazure.cloud went down https://status.treazure.cloud/ Tue, 14 Apr 2026 12:12:22 +0000 https://status.treazure.cloud/#b74ea3f37b08272ec52cafbf3df4b9c0d52ce0b3df449a03654fb87b784984d8 ne.posengine.treazure.cloud went down Treazure Promo outage https://status.treazure.cloud/incident/788507 Tue, 16 Dec 2025 10:20:00 -0000 https://status.treazure.cloud/incident/788507#30542fba5d3780adbd64a779f04908ba91e669a811dfa6c479bc41e3be0898b1 Problem resolved at 11:15am. Then service performance started to improve and at 11:20 is was fully operational Treazure Promo outage https://status.treazure.cloud/incident/788507 Tue, 16 Dec 2025 10:10:00 -0000 https://status.treazure.cloud/incident/788507#c3f503e2726267f1cffb4c4640f64e7ef9149bfbb7cae3d55cea6b437b95cc83 Service degradation for Treazure Promo in region NE Failover test - Treazure PosEngine https://status.treazure.cloud/incident/717120 Tue, 04 Nov 2025 06:00:00 -0000 https://status.treazure.cloud/incident/717120#839229e73bdd9d5b837fffe46dd6ebcab2bb49c0ecc2d8009074be10676c8d92 Bi-yearly failover test Failover test - Treazure Vault / Promo https://status.treazure.cloud/incident/717119 Mon, 03 Nov 2025 05:00:00 -0000 https://status.treazure.cloud/incident/717119#d25917dbb2803f13d8ec44c93baaef64f057ab65594d642d83a84b79306642b1 Planned failover testing Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 12:08:00 -0000 https://status.treazure.cloud/incident/701381#be3cc37d73762a0cdf041d8411b9abdf94329ecf4e9b1401d13c697a49b2a73f Since 2:08 the service performance is recovered. Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 11:58:00 -0000 https://status.treazure.cloud/incident/701381#d94a143916d004a2929cc2eb05db6aae8f532f20ccd6dea23b60d2a63ae91f61 There appears to be limited impact. Promo calculations may have degraded performance. We continue to analyse and monitor the situation. Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 11:16:00 -0000 https://status.treazure.cloud/incident/701381#9fee51ebd855df94c9e6d5945caca2b30839639301290fb6285ffbae864c5a6f Our reports show degraded performance in Treazure Promo, both in WE and NE Internal maintenance https://status.treazure.cloud/incident/615732 Mon, 28 Jul 2025 20:00:00 -0000 https://status.treazure.cloud/incident/615732#ad04f0d68eafb9af07fd35b289072cdabffe29527af5363a620c802306fcae80 On monday 28 and tuesday 29 we will be performing internal maintenance on our Cloud environment. Maintenance will take place from 22:00 - 23:59 CEST on both days. 28 jul: PRD-NE 29 jul: PRD-WE Traffic may be routed between environments during maintenance. No downtime is to be expected. Transaction completion delays https://status.treazure.cloud/incident/623356 Fri, 18 Jul 2025 08:40:00 -0000 https://status.treazure.cloud/incident/623356#4a2c915630bf331816192c172bece9a3270a070b62858df3f9fbe757356f9177 Offline transaction processing at Fiskaly started, transaction completion performance stabilized Transaction completion delays https://status.treazure.cloud/incident/623356 Fri, 18 Jul 2025 08:25:00 -0000 https://status.treazure.cloud/incident/623356#2db1c1d1320cfbdccb404a87f6338bf0f92f27c188210f7d9e6a7e440aa62612 Transaction completion may encounter delays due to an outage at Fiskaly - https://status.fiskaly.com/incidents/kyfnj5s1b0wy Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 11:00:00 -0000 https://status.treazure.cloud/incident/614170#2b5b45f4af8657be00db41e98bd1225c0cdf9d702c32ab198710536add562447 At 12:45 CEST mitigating measures were taken. Systems became operational again after that. No backend issues have been observed since. Clients may require a restart Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 10:45:00 -0000 https://status.treazure.cloud/incident/614170#01ebbbf3b83302faec3941622786bd2b14e835048a89591b720e9a0fffecead7 Mitigating measures have been deployed. The effects are being monitored. Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 10:26:00 -0000 https://status.treazure.cloud/incident/614170#c0a6fd895a92f7c18393e6e77907e31cd24cbc306272dcc545c30b6eec57a0c9 Transaction issues were observed. rPOS SCO / rPOS Cloud trading affected. Failover test 2025Q2 - PosEngine https://status.treazure.cloud/incident/503036 Tue, 03 Jun 2025 21:00:43 -0000 https://status.treazure.cloud/incident/503036#11d6b5830fc78bae7622e86bf4886d851e601efc1269006ab858ce40469cbf90 Maintenance completed Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 09:10:00 -0000 https://status.treazure.cloud/incident/596141#d7ed20b2a3f6419d130c194dcc384195947af298df3e7373452dc21b8a1fac1c Mitigating measures have been deployed. Supervise login issues should be resolved. Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 08:54:00 -0000 https://status.treazure.cloud/incident/596141#72a39214cc1072e97ce655186faa6ea531c29254138485a49c5eb3f27b879d09 Issue has been found. Mitigating measures are being deployed Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 08:54:00 -0000 https://status.treazure.cloud/incident/596141#90299c9a1b85353859b41c38ae8a9f47d672d94b6c59cd31cfdc281515fbbbdb Issues reported with users logging in in Supervise clients Failover test 2025Q2 - PosEngine https://status.treazure.cloud/incident/503036 Tue, 03 Jun 2025 04:00:43 -0000 https://status.treazure.cloud/incident/503036#d953f3f0258adcb5fe595fb5ae22835a992699fb182cade757cb438204e73431 Planned failover test for Treazure PosEngine Failover test 2025Q2 - Vault / Promo https://status.treazure.cloud/incident/503035 Mon, 02 Jun 2025 04:00:00 -0000 https://status.treazure.cloud/incident/503035#0cc23e7fa8ab178f61cf84b4b8b8807275fa90c38498382a99ef078b53cf1290 Planned failover testing for Treazure Vault / Promo SCO outage in West Europe https://status.treazure.cloud/incident/546212 Wed, 16 Apr 2025 10:55:00 -0000 https://status.treazure.cloud/incident/546212#b4fb384fe6ed0f9ffebb14de86babeafe107385d978a3e58c1f71d98b40c3047 Problem was identified & mitigated around 12:55 CEST. Service operability has been observed since. SCO outage in West Europe https://status.treazure.cloud/incident/546212 Wed, 16 Apr 2025 10:35:00 -0000 https://status.treazure.cloud/incident/546212#7e3246d1629571896a96958722df8808b0092cfe3563434ce5a1514764ad5126 Since 12:25 CEST outage has been observed for rPOS SCO / rPOS Cloud Service Outage in West Europe https://status.treazure.cloud/incident/531940 Fri, 21 Mar 2025 00:00:00 -0000 https://status.treazure.cloud/incident/531940#c117bccd4105706f2380bf1479bceffe2b1f599ef914a291b1e822dfb2c7a007 Outage is resolved, traffic is redirected back to West Europe. Service Outage in West Europe https://status.treazure.cloud/incident/531940 Thu, 20 Mar 2025 23:00:00 -0000 https://status.treazure.cloud/incident/531940#a1ede363be10f88a37b9771921b2c0c285b4fd2ec6859685f1c89c4091163020 Due to an infrastructure misconfiguration a service outage was necessary in West Europe between 00:00 and 01:00 CET. Traffic is successfully diverted to North Europe. Degraded performance SCO/rPOS Cloud https://status.treazure.cloud/incident/489015 Fri, 27 Dec 2024 13:17:00 -0000 https://status.treazure.cloud/incident/489015#08365082854e134ab0cd6fc423bb6aada5f0993bb31f47e34f9a67fc3b52a3e0 Compute capacity was succesfully increased Degraded performance SCO/rPOS Cloud https://status.treazure.cloud/incident/489015 Fri, 27 Dec 2024 13:00:00 -0000 https://status.treazure.cloud/incident/489015#428341a677a7baf192a28ee959908e637a24f475ce848a7bbd8ac8993437d6da Capacity alarm was raised Storage problem https://status.treazure.cloud/incident/489020 Thu, 19 Dec 2024 19:30:00 -0000 https://status.treazure.cloud/incident/489020#39a87329a050e6829c182b66d3584c92111c4d50e0744334020b01fa00c0fc66 Problem resolved Storage problem https://status.treazure.cloud/incident/489020 Thu, 19 Dec 2024 19:00:00 -0000 https://status.treazure.cloud/incident/489020#23bfe0d1248eda53a506d8dac673556c6fce7e4478e7928d2c3657289010d202 Storage capacity alert was raised Storage problem https://status.treazure.cloud/incident/489019 Thu, 19 Dec 2024 14:22:00 -0000 https://status.treazure.cloud/incident/489019#c00fe66082637c2827059c4ce5f702c202974d2dfdabf1c49853e2a6ad7fff83 Storage capacity increased Storage problem https://status.treazure.cloud/incident/489019 Thu, 19 Dec 2024 14:15:00 -0000 https://status.treazure.cloud/incident/489019#1aef37da6014964c8cc5ad0620622545dda3546f04cf3c35fa835d6850fcc135 Storage allocation problem was alerted