Incidents | Treazure Cloud Incidents reported on status page for Treazure Cloud https://status.treazure.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/ac412190ba16dda1b892a2808f0015af.png Incidents | Treazure Cloud https://status.treazure.cloud/ en ne.posengine.treazure.cloud recovered https://status.treazure.cloud/ Sat, 01 Aug 2026 09:29:30 +0000 https://status.treazure.cloud/#c02ae15b4d8c74b5bc0e7a466e9c874a290585ce378a228105f54dc3ef905707 ne.posengine.treazure.cloud recovered ne.posengine.treazure.cloud went down https://status.treazure.cloud/ Sat, 01 Aug 2026 09:22:00 +0000 https://status.treazure.cloud/#c02ae15b4d8c74b5bc0e7a466e9c874a290585ce378a228105f54dc3ef905707 ne.posengine.treazure.cloud went down promo-we.treazure.cloud recovered https://status.treazure.cloud/ Wed, 15 Jul 2026 14:20:55 +0000 https://status.treazure.cloud/#bba4e5e6928de66c98a4f53fe47c4cdc4de45fd1fd07094c4b13122de899ea7d promo-we.treazure.cloud recovered promo-we.treazure.cloud went down https://status.treazure.cloud/ Wed, 15 Jul 2026 14:17:38 +0000 https://status.treazure.cloud/#bba4e5e6928de66c98a4f53fe47c4cdc4de45fd1fd07094c4b13122de899ea7d promo-we.treazure.cloud went down Degraded PosEngine performance https://status.treazure.cloud/incident/963440 Tue, 14 Jul 2026 08:20:00 -0000 https://status.treazure.cloud/incident/963440#2a457bd4623608a8c93b62fdb0e4f978006d027cef7582d6dde48c694a4ba753 Degraded PosEngine performance detected. Actual root cause identified tuesday afternoon. Mitigating measure have been put into effect tuesday evening. Failover situation has been reversed tuesday evening. The situation and performance are closely monitored. vault-ne.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:20:45 +0000 https://status.treazure.cloud/#f799dee251bba3842704e145e05a256c54120c838a3d04ed00e553b4eb3e8194 vault-ne.treazure.cloud recovered vault-we.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:20:12 +0000 https://status.treazure.cloud/#93d871a3a0c7663db3323ca64159b0f80984aaaacab2eda5bbd6db0a0fbcaa73 vault-we.treazure.cloud recovered promo-ne.treazure.cloud recovered https://status.treazure.cloud/ Wed, 03 Jun 2026 14:19:14 +0000 https://status.treazure.cloud/#bf097eb9c866e0aa813d9ccaeb94d328fdca387a23b48fb713844d0c251b6efe promo-ne.treazure.cloud recovered vault-ne.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:36 +0000 https://status.treazure.cloud/#f799dee251bba3842704e145e05a256c54120c838a3d04ed00e553b4eb3e8194 vault-ne.treazure.cloud went down vault-we.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:21 +0000 https://status.treazure.cloud/#93d871a3a0c7663db3323ca64159b0f80984aaaacab2eda5bbd6db0a0fbcaa73 vault-we.treazure.cloud went down promo-ne.treazure.cloud went down https://status.treazure.cloud/ Wed, 03 Jun 2026 14:18:14 +0000 https://status.treazure.cloud/#bf097eb9c866e0aa813d9ccaeb94d328fdca387a23b48fb713844d0c251b6efe promo-ne.treazure.cloud went down Failover test Treazure Cloud PosEngine, Promo & Vault https://status.treazure.cloud/incident/860719 Mon, 01 Jun 2026 22:00:00 -0000 https://status.treazure.cloud/incident/860719#c46e21af9f28f7d8ec493e2c1431c713e1a803e0fd11814f3f5379cd05445b79 Bi-yearly failover testing planned on june 1st. Compared to previous tests this test is now performed on a single day. Treazure Promo outage https://status.treazure.cloud/incident/788507 Tue, 16 Dec 2025 10:20:00 -0000 https://status.treazure.cloud/incident/788507#30542fba5d3780adbd64a779f04908ba91e669a811dfa6c479bc41e3be0898b1 Problem resolved at 11:15am. Then service performance started to improve and at 11:20 is was fully operational Treazure Promo outage https://status.treazure.cloud/incident/788507 Tue, 16 Dec 2025 10:10:00 -0000 https://status.treazure.cloud/incident/788507#c3f503e2726267f1cffb4c4640f64e7ef9149bfbb7cae3d55cea6b437b95cc83 Service degradation for Treazure Promo in region NE Failover test - Treazure PosEngine https://status.treazure.cloud/incident/717120 Tue, 04 Nov 2025 06:00:00 -0000 https://status.treazure.cloud/incident/717120#839229e73bdd9d5b837fffe46dd6ebcab2bb49c0ecc2d8009074be10676c8d92 Bi-yearly failover test Failover test - Treazure Vault / Promo https://status.treazure.cloud/incident/717119 Mon, 03 Nov 2025 05:00:00 -0000 https://status.treazure.cloud/incident/717119#d25917dbb2803f13d8ec44c93baaef64f057ab65594d642d83a84b79306642b1 Planned failover testing Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 12:08:00 -0000 https://status.treazure.cloud/incident/701381#be3cc37d73762a0cdf041d8411b9abdf94329ecf4e9b1401d13c697a49b2a73f Since 2:08 the service performance is recovered. Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 11:58:00 -0000 https://status.treazure.cloud/incident/701381#d94a143916d004a2929cc2eb05db6aae8f532f20ccd6dea23b60d2a63ae91f61 There appears to be limited impact. Promo calculations may have degraded performance. We continue to analyse and monitor the situation. Treazure Promo degraded performance https://status.treazure.cloud/incident/701381 Wed, 06 Aug 2025 11:16:00 -0000 https://status.treazure.cloud/incident/701381#9fee51ebd855df94c9e6d5945caca2b30839639301290fb6285ffbae864c5a6f Our reports show degraded performance in Treazure Promo, both in WE and NE Internal maintenance https://status.treazure.cloud/incident/615732 Mon, 28 Jul 2025 20:00:00 -0000 https://status.treazure.cloud/incident/615732#ad04f0d68eafb9af07fd35b289072cdabffe29527af5363a620c802306fcae80 On monday 28 and tuesday 29 we will be performing internal maintenance on our Cloud environment. Maintenance will take place from 22:00 - 23:59 CEST on both days. 28 jul: PRD-NE 29 jul: PRD-WE Traffic may be routed between environments during maintenance. No downtime is to be expected. Transaction completion delays https://status.treazure.cloud/incident/623356 Fri, 18 Jul 2025 08:40:00 -0000 https://status.treazure.cloud/incident/623356#4a2c915630bf331816192c172bece9a3270a070b62858df3f9fbe757356f9177 Offline transaction processing at Fiskaly started, transaction completion performance stabilized Transaction completion delays https://status.treazure.cloud/incident/623356 Fri, 18 Jul 2025 08:25:00 -0000 https://status.treazure.cloud/incident/623356#2db1c1d1320cfbdccb404a87f6338bf0f92f27c188210f7d9e6a7e440aa62612 Transaction completion may encounter delays due to an outage at Fiskaly - https://status.fiskaly.com/incidents/kyfnj5s1b0wy Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 11:00:00 -0000 https://status.treazure.cloud/incident/614170#2b5b45f4af8657be00db41e98bd1225c0cdf9d702c32ab198710536add562447 At 12:45 CEST mitigating measures were taken. Systems became operational again after that. No backend issues have been observed since. Clients may require a restart Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 10:45:00 -0000 https://status.treazure.cloud/incident/614170#01ebbbf3b83302faec3941622786bd2b14e835048a89591b720e9a0fffecead7 Mitigating measures have been deployed. The effects are being monitored. Problem in transaction processing for rPOS SCO / rPOS Cloud https://status.treazure.cloud/incident/614170 Fri, 04 Jul 2025 10:26:00 -0000 https://status.treazure.cloud/incident/614170#c0a6fd895a92f7c18393e6e77907e31cd24cbc306272dcc545c30b6eec57a0c9 Transaction issues were observed. rPOS SCO / rPOS Cloud trading affected. Failover test 2025Q2 - PosEngine https://status.treazure.cloud/incident/503036 Tue, 03 Jun 2025 21:00:43 -0000 https://status.treazure.cloud/incident/503036#11d6b5830fc78bae7622e86bf4886d851e601efc1269006ab858ce40469cbf90 Maintenance completed Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 09:10:00 -0000 https://status.treazure.cloud/incident/596141#d7ed20b2a3f6419d130c194dcc384195947af298df3e7373452dc21b8a1fac1c Mitigating measures have been deployed. Supervise login issues should be resolved. Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 08:54:00 -0000 https://status.treazure.cloud/incident/596141#72a39214cc1072e97ce655186faa6ea531c29254138485a49c5eb3f27b879d09 Issue has been found. Mitigating measures are being deployed Supervise client issues https://status.treazure.cloud/incident/596141 Tue, 03 Jun 2025 08:54:00 -0000 https://status.treazure.cloud/incident/596141#90299c9a1b85353859b41c38ae8a9f47d672d94b6c59cd31cfdc281515fbbbdb Issues reported with users logging in in Supervise clients Failover test 2025Q2 - PosEngine https://status.treazure.cloud/incident/503036 Tue, 03 Jun 2025 04:00:43 -0000 https://status.treazure.cloud/incident/503036#d953f3f0258adcb5fe595fb5ae22835a992699fb182cade757cb438204e73431 Planned failover test for Treazure PosEngine Failover test 2025Q2 - Vault / Promo https://status.treazure.cloud/incident/503035 Mon, 02 Jun 2025 04:00:00 -0000 https://status.treazure.cloud/incident/503035#0cc23e7fa8ab178f61cf84b4b8b8807275fa90c38498382a99ef078b53cf1290 Planned failover testing for Treazure Vault / Promo SCO outage in West Europe https://status.treazure.cloud/incident/546212 Wed, 16 Apr 2025 10:55:00 -0000 https://status.treazure.cloud/incident/546212#b4fb384fe6ed0f9ffebb14de86babeafe107385d978a3e58c1f71d98b40c3047 Problem was identified & mitigated around 12:55 CEST. Service operability has been observed since. SCO outage in West Europe https://status.treazure.cloud/incident/546212 Wed, 16 Apr 2025 10:35:00 -0000 https://status.treazure.cloud/incident/546212#7e3246d1629571896a96958722df8808b0092cfe3563434ce5a1514764ad5126 Since 12:25 CEST outage has been observed for rPOS SCO / rPOS Cloud Service Outage in West Europe https://status.treazure.cloud/incident/531940 Fri, 21 Mar 2025 00:00:00 -0000 https://status.treazure.cloud/incident/531940#c117bccd4105706f2380bf1479bceffe2b1f599ef914a291b1e822dfb2c7a007 Outage is resolved, traffic is redirected back to West Europe. Service Outage in West Europe https://status.treazure.cloud/incident/531940 Thu, 20 Mar 2025 23:00:00 -0000 https://status.treazure.cloud/incident/531940#a1ede363be10f88a37b9771921b2c0c285b4fd2ec6859685f1c89c4091163020 Due to an infrastructure misconfiguration a service outage was necessary in West Europe between 00:00 and 01:00 CET. Traffic is successfully diverted to North Europe. Degraded performance SCO/rPOS Cloud https://status.treazure.cloud/incident/489015 Fri, 27 Dec 2024 13:17:00 -0000 https://status.treazure.cloud/incident/489015#08365082854e134ab0cd6fc423bb6aada5f0993bb31f47e34f9a67fc3b52a3e0 Compute capacity was succesfully increased Degraded performance SCO/rPOS Cloud https://status.treazure.cloud/incident/489015 Fri, 27 Dec 2024 13:00:00 -0000 https://status.treazure.cloud/incident/489015#428341a677a7baf192a28ee959908e637a24f475ce848a7bbd8ac8993437d6da Capacity alarm was raised Storage problem https://status.treazure.cloud/incident/489020 Thu, 19 Dec 2024 19:30:00 -0000 https://status.treazure.cloud/incident/489020#39a87329a050e6829c182b66d3584c92111c4d50e0744334020b01fa00c0fc66 Problem resolved Storage problem https://status.treazure.cloud/incident/489020 Thu, 19 Dec 2024 19:00:00 -0000 https://status.treazure.cloud/incident/489020#23bfe0d1248eda53a506d8dac673556c6fce7e4478e7928d2c3657289010d202 Storage capacity alert was raised Storage problem https://status.treazure.cloud/incident/489019 Thu, 19 Dec 2024 14:22:00 -0000 https://status.treazure.cloud/incident/489019#c00fe66082637c2827059c4ce5f702c202974d2dfdabf1c49853e2a6ad7fff83 Storage capacity increased Storage problem https://status.treazure.cloud/incident/489019 Thu, 19 Dec 2024 14:15:00 -0000 https://status.treazure.cloud/incident/489019#1aef37da6014964c8cc5ad0620622545dda3546f04cf3c35fa835d6850fcc135 Storage allocation problem was alerted